When [Jim Sullivan] I’m not writing a monthly column for readers of Nation’s Restaurant News and NRN.com, I have a day job designing leadership, sales-building and service-energizing training programs for managers and crew at foodservice and retail chains worldwide. Many companies and customers are curious how social-media sites will affect how foodservice training programs will be designed and delivered to Gen Next.The short answer is: a lot.Read the full article here: http://www.interactyx.com/blog/franchise-2-0-turn-traditional-learning-on-its-headJeffrey A. Rothwww.interactyx.com
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